Innovations Driven by IT: Possibilities and Problems The reasons why IT is an integral part of businesses today

Information technology is a game-changer and it is here to stay. Technology today is interwoven with every business aspect. All businesses, big or small, use information technology in some way. After IT-led transformation, what has changed? What are the businesses doing better? What are the problems they are now facing?


  • Operational Efficiency

An IT system enables the employees to do more in a shorter duration. It enhances the efficiency by automating the tasks and in turn, allowing businesses the freedom to do more. It also introduces a systematic workflow in the business, so the resources required for doing a series of tasks are streamlined.

So businesses can focus on their core competencies while the time-consuming but crucial administrative and managerial tasks are taken care of by IT.

  • Accessibility

Introduction of IT in a business has increased the accessibility factor manifold. Communication, both inside and outside the company, has become quicker and more effective thanks to IT.

An easier access to data and processes within the business increases the overall productivity. Remote access to an employee enables him or her to do more even without being on site of the business. Accessibility also means that customers can access the business any time, from anywhere.

IT-led transformation has therefore made businesses more accessible to their employees as well as customers.

  • Securing Business Critical Information

With rising competition, the importance of securing critical and confidential business information has become paramount. IT processes can secure information and grant access only to verified personnel and networks. Your mission-critical data can all be robustly safeguarded by IT.


Along with the wave of benefits that IT brings to businesses, there exist a few disadvantages too. Nevertheless, these can be overcome with customer-specific, efficient tools.

  • Legacy Codes

The foundation codes for a business operation are also known as legacy code. These codes are used regularly and are essential for day-to-day operations.

Upgrading or changing these codes is time-consuming and resource-intensive, as the normal operations need to be paused or suspended completely. Even while changing or adding a business component, legacy codes are a baggage that businesses need to carry.

The service provider is responsible for effectively refactoring legacy codes. Legacy modernization can improve the quality of service and enhance system performance. Reliable IT support, employee training, regular maintenance and system security can keep the IT systems working for the business for decades.

  • Implementation Costs

Integrating IT in a business has both starting and recurring expenses. Setting up IT requires an investment in terms of hardware as well as software. Training employees and implementing the software in daily operations also costs money to the business.

Apart from such expenses, software upgrades, loss of business due to system downtime, and repair and maintenance are the overheads that businesses need to bear.

However, IT service providers are providing businesses with services that manage entire business operations, while cutting costs. With their in-depth knowledge of technologies and different domains, an IT service provider actually helps save costs by delivering technology that suits the business needs.

They can also provide employees with appropriate training to help businesses realize the maximum benefits of the technology. A business can thus gain a competitive edge at an affordable price with the right IT service provider.

IT-driven transformations have opened up newer avenues for businesses, while constantly overcoming performance barriers. Innovations for streamlining processes, enhancing customer satisfaction and reducing response time are providing businesses the vantage point. Selecting the right IT partner will therefore go a long way in channeling the resources for revenue generation.